Legal notice
Last updated: October 27, 2026
Japan Specified Commercial Transactions Act Disclosure
Legal Business Name: Rora
Business Address: 3591124, 埼玉県 所沢市 東住吉埼玉県所沢市東住吉8-10, ソレイユ所沢2F, Japan
Head of Operations: 美賢 高橋
Statement Descriptor: 株式会社ローラ / カブシキガイシャローラ / RORAJAPAN
Support Email Address: info@rora.co.jp
Support Phone Number: 04-2945-9175
Price: See each product page for price.
Additional Fees: See checkout page for all additional fees.
Exchanges, Returns and Cancellations: Refund policy
Delivery Times: Shipping policy
Accepted Payment Methods: American Express, Apple Pay, Google Pay, JCB, Mastercard, Shop Pay, Visa
Payment Period
- American Express: Your card is authorized when you place your order. We charge it at checkout, before delivery.
- Apple Pay: Payments made with a card follow the timing stated for the enabled card brands in this section.
- Google Pay: Payments made with a card follow the timing stated for the enabled card brands in this section.
- JCB: Your card is authorized when you place your order. We charge it at checkout, before delivery.
- Mastercard: Your card is authorized when you place your order. We charge it at checkout, before delivery.
- Shop Pay: The payment timing follows the payment method you select in Shop Pay, as described in this section.
- Visa: Your card is authorized when you place your order. We charge it at checkout, before delivery.
Additional contact details are available in our contact information policy.